The project: Write a letter of kudos to a city employee's supervisors
While researching in Santa Barbara, I met Cathy, a very helpful, gregarious, knowledgeable employee of the city's parks department. Sure, I thanked her for the information she'd provided me, but there's nothing like a little good news for supervisors about their employee's performance. Plus, in these belt-tightening times, you never know who an employer will let go. If a quick note like this can help someone who provides GOOD CUSTOMER SERVICE stay on board, then that's an added bonus.
Photo courtesy banlon1964 under Creative Commons License
Day 737: Lost and found times two
2 months ago