The project:
After dropping $2,000 at the shop, still managed to find something good to see about the service writer who gave great customer service.
Time:
Moments
Why bother?
I figure, if you're going to complain, you should also praise when possible.
Worth it?
Yes. Big smile and thanks from the manager, and hopefully the message caused rubs for the employee.
An eye for kindness
3 years ago
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